An
Italian watchdog has fined Apple and Samsung over complaints that the software
updates slow down mobile phones.
They were fined €5 million
each. Apple was additionally charged with €5 million for failing to provide
clear information about mobile maintenance and battery replacement.
Italian
consumers complained that software updates were making their mobile phones
slow, and it pushed them to buy new phones.
The Italian
watchdog said that Apple and Samsung firmware updates “had caused serious
dysfunctions and reduced performance significantly, thereby accelerating the
process of replacing them.”
Apple also
acknowledged that iPhones became slow because of battery problems,
but denied doing anything purposefully to shorten the product life. The
firm has apologised for its actions.
Samsung, however, appealed against the decision. “Samsung did not issue
any software update that reduced the Galaxy Note 4’s performance,” the
statement said. “In contrast, Samsung has always released software updates
enabling our customers to have the best experience possible.” (Source samma News Oct 25,2018)
No comments:
Post a Comment